Accredited official statistics

Passenger rail service complaints: October 2025 to March 2026

Name: Passenger rail service complaints: October 2025 to March 2026
Creator: Office of Rail and Road
Published: 2026-06-25T09:30:00+01:00

Biannual statistics on the volume and cause of complaints made to train operating companies.

Applies to England, Scotland and Wales

https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/

Official statistics are produced impartially and free from political influence.