Official Statistics

Personal Independence Payment statistics to April 2023

Quarterly statistics including numbers of claims with entitlement, new claim registrations, decisions and awards made.

Applies to England, Scotland and Wales

Documents

PIP: Clearance/Outstanding Times and Customer Journey statistics to April 2023, England & Wales (XLS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PIP: Clearance/Outstanding Times and Customer Journey statistics to April 2023, England & Wales (ODS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PIP: Clearance/Outstanding Times and Customer Journey statistics to April 2023, Scotland (XLS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PIP: Clearance/Outstanding Times and Customer Journey statistics to April 2023, Scotland (ODS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The latest release of these statistics can be found in the collection of Personal Independence Payment statistics.

These official statistics include data up to 30 April 2023 for:

  • caseloads (cases with entitlement)
  • registrations
  • clearances and awards, including award types & review periods
  • award reviews and changes of circumstance
  • mandatory reconsiderations
  • average clearance times and average outstanding times
  • mandatory reconsideration clearance times
  • customer journey statistics (experimental) tracking initial decisions following a Personal Independence Payment (PIP) assessment through to mandatory reconsideration and appeal

Expected changes in future releases

From the September 2023 release, the Department is extending the Customer Journey Statistics on initial (New Claim and DLA Reassessment) PIP decisions to include decisions following an Award Review (AR) or Change of Circumstance (CoC) – tracking these decisions through to Mandatory Reconsideration (MR) and appeal. The extended statistics will be updated on a quarterly basis thereafter.

Development work has also commenced on the Annual DLA to PIP Reassessment stats which are updated each December. The intention is to extend the statistics to include second and subsequent attempts to claim PIP following a DLA claim, rather than just the first attempt as in the latest update (December 2022), with a count of the number of attempts, the outcomes of both the first and latest attempts, and the time elapsed between first and latest attempts.

Your feedback on these or any other development is welcomed.

Feedback and queries

If you have any queries or feedback about PIP Official Statistics please email: cm.analysis.research@dwp.gov.uk

Published 13 June 2023