Statistical data set

MCA Disabled passenger satisfaction survey 2019

Survey to find out from those of reduced mobility, their personal experiences of voyages using ferries or cruise ships.

This statistical data set was withdrawn on

The 2019 survey has now closed, the Summary of the MCA disabled passenger satisfaction survey 2019 has been published.

From:
Maritime and Coastguard Agency
Published
1 August 2019

Click here for MCA Disabled Passenger Survey 2019

The Maritime & Coastguard Agency (MCA) has agreed to carry out an annual survey to find out from disabled passengers and those of reduced mobility, their personal experiences of voyages using ferries or cruise ships and how effective the provision of assistance has been. Identified areas of concerns from the survey will be targeted during future passenger rights inspections.

The MCA will monitor how well port terminal and vessel operators are complying with regulation EU1177/2010.

Published 1 August 2019