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  • Delivering better integrated care

    A summary of what delivering better integrated care means and how Monitor is supporting the sector.

    • Updated:
  • Equality and diversity policy

    How every Monitor employee is protected against unlawful or unfair discrimination.

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  • Complaints procedure

    Complain to Monitor about NHS services, or procurement, patient choice and competition in the NHS, blow the whistle, or complain about Monitor.

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  • Closed organisation: Monitor

    From 1 April, Monitor is part of NHS Improvement.

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  • Sustainable cost improvement programmes for the NHS

    Examples from across the NHS on how hospital trusts can reduce costs while improving patient care, patient satisfaction and safety.

    • Updated:
  • Sir Robert Francis’ Freedom to Speak Up review

    Letter to all foundation trust chief executives about Sir Robert Francis’ Freedom to Speak Up review.

    • Updated:
  • Strategy development: a toolkit for NHS providers

    A toolkit to support all NHS providers in developing clear and well-thought-out strategies.

    • Updated:
  • Steve Russell

    Steve was on the NHS Top Leaders Programme and has most recently been Deputy Chief Executive at Barking, Havering and Redbridge University Hospitals NHS Trust. From 2011 to 2013 he was Chief Operating Officer for South Londo…

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  • Capitation: an introduction

    Capitation is an example of a potential new payment model to enable integrated care.

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  • NHS providers: shared planning guidance for 2016/17 to 2020/21

    Planning guidance for the NHS from England's leading national health and care bodies. It replaces Monitor's APR guidance from previous years (also known as ‘annual plan review’ guidance).

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