Research and analysis

Working Tax Credit childcare element: claimant experience

Research into customers' experience of claiming the childcare element of Working Tax Credit, using 2009 panel study results.



Research report on the childcare element of Working Tax Credit. The material is mostly drawn from the 2009 panel study of tax credits and Child Benefit customers and covers the use of childcare by recipients of tax credits, the take-up of the childcare element, recipients’ experience of managing their childcare element claim and the risk factors of getting an incorrect entitlement to the childcare element.