Research and analysis

Wheelchair accessible travel: taxi and private hire services

Quantitative and qualitative research into wheelchair-accessible taxis and private hire vehicle services.

Documents

Wheelchair accessible travel – taxi and private hire services

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Details

This report presents the findings of research into accessible travel, with a particular focus on wheelchair-accessible taxis and private hire vehicle (PHV) services.

The quantitative research aimed to measure the number of people who use a wheelchair and travel by wheelchair-accessible taxis or wheelchair-accessible PHVs in England. The qualitative research was designed to explore the experiences and attitudes of people using these services.

The research was conducted by Ipsos MORI for the Department for Transport.

Published 29 March 2022