Corporate report

VOA forward plan, 2011 to 2015

Valuation Office Agency's long term forward plan and accountability structure, updated annually.



Based on the strategic objectives to:

  • target and achieve greater customer trust
  • drive quality and consistency through improved processes
  • develop and sustain the right capabilities
  • sustainably reduce our costs and improve our value for money

See the old VOA page on the National Archives for older editions of this publication.