Corporate report

VOA forward plan, 2011 to 2015

Valuation Office Agency's long term forward plan and accountability structure, updated annually.

Documents

Valuation Office Agency Forward Plan 2011-15

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Based on the strategic objectives to:

  • target and achieve greater customer trust
  • drive quality and consistency through improved processes
  • develop and sustain the right capabilities
  • sustainably reduce our costs and improve our value for money

See the old VOA page on the National Archives for older editions of this publication.

Published 1 July 2011