If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This is DVLA’s response to an FOI request about the loss of V5C vehicle registration certificates (log books) and the actions taken
to reduce the impact on the public.