Research and analysis

Using behavioural insights to improve project management

Summarises research findings on using behavioural insights to support and improve Department for Transport's project delivery processes.

Documents

An exploration of potential behavioural biases in project delivery in the Department for Transport

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A review of optimism bias, planning fallacy, sunk cost bias and groupthink in project delivery and organisational decision making

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Details

This document summarises the findings from exploratory research commissioned by the Department for Transport (DfT) to support and improve its project delivery processes.

Conducted by the Behavioural Insights Team, the research was designed to:

  • review the current evidence of behavioural biases and heuristics in judgement and decision-making in project delivery
  • understand current departmental processes and systems in order to assess how particular behavioural biases could be manifest in DfT project delivery and assurance
  • generate ideas and processes that could potentially manage and reduce identified behavioural biases
Published 14 July 2017