Research and analysis

Using behavioural insights to improve project management

Research on using behavioural insights to support and improve project delivery processes within government..

Documents

An exploration of potential behavioural biases in project delivery in the Department for Transport

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A review of optimism bias, planning fallacy, sunk cost bias and groupthink in project delivery and organisational decision making

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Details

This research:

  • reviewed the existing evidence of behavioural biases and heuristics in judgement and decision-making in project delivery
  • sought to understand the current departmental processes and systems in order to assess how particular behavioural biases could be manifested in project delivery and assurance
  • generated ideas and processes that could potentially manage and reduce identified behavioural biases

This report summarises the findings from exploratory research commissioned by the Department for Transport.

Published 14 July 2017