If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
Qualitative research with Unpaid Authorised/Unauthorised friends and family, Unaffiliated Paid Agents and Voluntary Community Sector organisations to inform the development of a new online self-service tax system for these agents.