Guidance

Touchbase: DWP news for advisers and intermediaries: May 2014

News about benefits, pensions and DWP services for people who work with or advise our customers – May 2014.

This publication was withdrawn on

We withdrew this because some information may be out of date. Go to later Touchbase publications (from September 2015).

Documents

Touchbase: DWP news for advisers and intermediaries: May 2014

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Touchbase is a monthly publication for external organisations and people who work with or advise our customers. It has news about:

  • benefits
  • pensions and DWP services
  • relevant news from other government departments and agencies

This edition includes articles about:

  • extra support to help long-term unemployed back to work
  • Universal Credit rolls out to more areas in the north west of England
  • DWP is improving the service it gives to Personal Independence Payment claimants
  • Disability Confident
  • new DWP customer charter
  • Employment and Support Allowance
  • Credit unions
  • other news in brief

Read more about Touchbase and find other editions.

Published 9 May 2014