Touchbase: DWP news for advisers and intermediaries: March 2014

News about benefits, pensions and DWP services for people who work with or advise our customers – March 2014.

This publication was withdrawn on

We withdrew this because some information may be out of date. Go to later Touchbase publications (from September 2015).



Touchbase is a monthly publication for external organisations and people who work with or advise our customers. It has news about:

  • benefits
  • pensions and DWP services
  • relevant news from other government departments and agencies

This edition includes articles about:

  • the introduction of alternative 0345 phone numbers for DWP’s major call lines
  • new videos from the Money Advice Service about Universal Credit
  • renewing tax credit claims
  • a new earnings threshold for migrants
  • changes to allow women who help out unpaid in their husband’s or civil partner’s business to receive Maternity Allowance
  • business mentors to help participants in the New Enterprise Allowance scheme

Read more about Touchbase and find other editions.

Published 7 March 2014