Touchbase: DWP news for advisers and intermediaries: Feb 2015

News about benefits, pensions and DWP services for people who work with or advise our customers – February 2015.

This publication was withdrawn on

We withdrew this because some information may be out of date. Go to later Touchbase publications (from September 2015).



Touchbase is a monthly publication for external organisations and people who work with or advise our customers. It has news about:

  • benefits, pensions and Department for Work and Pensions (DWP) services
  • relevant news from other government departments and agencies

This edition includes articles about:

  • the Oakley Review – improving claimant communications
  • work skills pilots for 18 to 21 year-olds
  • government help to get small businesses online
  • new time limit for all Jobseeker’s Allowance (JSA) claims
  • average waiting time halved for Personal Independence Payment (PIP) assessments
  • employers make pledges to disabled jobseekers

Read more about Touchbase and find other editions.

Published 16 February 2015