Touchbase: DWP news for advisers and intermediaries: August 2014

This publication was withdrawn on 20 December 2016

We withdrew this because some information may be out of date. Go to later Touchbase publications (from September 2015).

News about benefits, pensions and DWP services for people who work with or advise our customers – August 2014.


Touchbase is a monthly publication for external organisations and people who work with or advise our customers. It has news about:

  • benefits
  • pensions and DWP services
  • relevant news from other government departments and agencies

This edition includes articles about:

  • communications with claimants to be improved
  • Universal Credit
  • new service to help cut sickness absence
  • homeless jobseekers
  • Disability Confident
  • celebrities show support for young jobseekers
  • other news in brief

Read more about Touchbase and find other editions.