Guidance

The Public Sector Contract - Call-Off Schedules

Call-Off Schedules for the Public Sector Contract

Documents

Call-Off Schedule 1 - Intellectual Property Rights

Call-Off Schedule 2 - Staff Transfer

Call-Off Schedule 3 - Continuous Improvement

Call-Off Schedule 4 - Call-Off Tender

Call-Off Schedule 5 - Pricing Details

Call-Off Schedule 6 - ICT Services

Call-Off Schedule 7 - Key Supplier Staff

Call-Off Schedule 9A - Security Short Form

Call-Off Schedule 9B - Security Consultancy

Call-Off Schedule 9C - Security Development

Call-Off Schedule 10 - Exit Management

Call-Off Schedule 11 - Installation Works

Call-Off Schedule 12 - Clustering

Call-Off Schedule 14 - Performance Levels

Call-Off Schedule 15 - Call-Off Contract Management

Call-Off Schedule 16 - Benchmarking

Call-Off Schedule 17 - MOD Terms

Call-Off Schedule 18 - Background Checks

Call-Off Schedule 19 - Scottish Law

Call-Off Schedule 20 - Specification

Call-Off Schedule 21 - Northern Ireland Law

Call-Off Schedule 22 - Lease Terms

Call-Off Schedule 23 - HMRC Terms

Call-Off Schedule 26 - Carbon Reduction

Call-Off Schedule 27 - Procuring Steel

Call-Off Schedule 1 - Intellectual Property Rights

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Call-Off Schedule 2 - Staff Transfer

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Call-Off Schedule 3 - Continuous Improvement

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Call-Off Schedule 4 - Call-Off Tender

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Call-Off Schedule 5 - Pricing Details

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Call-Off Schedule 6 - ICT Services

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Call-Off Schedule 7 - Key Supplier Staff

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Call-Off Schedule 8 - Business Continuity and Disaster Recovery

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Call-Off Schedule 9A - Security Short Form

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Call-Off Schedule 9B - Security Consultancy

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Call-Off Schedule 9C - Security Development

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Call-Off Schedule 9D - Security Supplier-led Assurance

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Call-Off Schedule 9E - Security Buyer-led Assurance

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Call-Off Schedule 10 - Exit Management

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Call-Off Schedule 11 - Installation Works

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Call-Off Schedule 12 - Clustering

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Call-Off Schedule 13 - Implementation Plan and Testing

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Call-Off Schedule 14 - Performance Levels

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Call-Off Schedule 15 - Call-Off Contract Management

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Call-Off Schedule 16 - Benchmarking

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Call-Off Schedule 17 - MOD Terms

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Call-Off Schedule 18 - Background Checks

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Call-Off Schedule 19 - Scottish Law

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Call-Off Schedule 20 - Specification

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Call-Off Schedule 21 - Northern Ireland Law

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Call-Off Schedule 22 - Lease Terms

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Call-Off Schedule 23 - HMRC Terms

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Call-Off Schedule 24 - Corporate Resolution Planning

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Call-Off Schedule 25 - Additional Sustainability Requirements

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Call-Off Schedule 26 - Carbon Reduction

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Call-Off Schedule 27 - Procuring Steel

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Details

Call-off schedules are used when suppliers sell their goods or services to buyers.

Buyers can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.

Useful terms

  • Staff transfer - How CCS, the buyer or the supplier protect employees’ rights when the organisation or service they work for transfers to a new employer.
  • Continuous improvement - The requirement that the supplier always improves how it delivers the call-off contract.
  • Call-off tender - How the supplier will meet the requirements of a call-off contract.
  • Call-off pricing details - Pricing information that isn’t in the call-off order form. Placeholder for additional pricing information.
  • ICT services - Additional terms for the delivery of ICT services.
  • Key supplier staff - Restrictions on a supplier changing staff that are crucial to the contract.
  • Business continuity and disaster recovery - What the supplier must do to make sure the contract can still be delivered even if there is an unexpected event.
  • Security - A selection of security options that describes what the supplier must do to ensure that buyer data and deliverables are secure.
  • Exit management - What the supplier needs to do at the end of a call-off contract to help the buyer continue to deliver public services.
  • Installation works - What the supplier needs to do when installing items for the buyer.
  • Clustering - Enables multiple buyers to join together to buy more efficiently.
  • Implementation plan and testing -The agreed plan for when the deliverables will be provided and tested to ensure they meet the requirements.
  • Performance levels - The standards of service required by the buyer and what happens when these aren’t met.
  • Call-off contract management - How the supplier and the buyer should work together on the call-off contract.
  • Performance levels - The standards of service required by the buyer and what happens when these aren’t met.
  • Benchmarking - A process for comparing the value of the supplier against other providers.
  • MoD terms - Any additional terms required by MoD buyers.
  • Call-off specification - Further details about what has been ordered under a call-off contract.

These documents are draft versions only, and should not be downloaded directly for use. CCS will customise the documents for individual procurements and these will be found in the relevant bid pack.

Updates to this page

Published 1 May 2018
Last updated 26 June 2025 show all updates
  1. Added the files: Call-Off Schedule 9B - Security Consultancy Call-Off Schedule 9C - Security Development Call-Off Schedule 9D - Security Supplier-led Assurance Call-Off Schedule 9E - Security Buyer-led Assurance Call-Off Schedule 23 - HMRC Terms Call-Off Schedule 24 - Corporate Resolution Planning Call-Off Schedule 25 - Additional Sustainability Requirements Call-Off Schedule 26 - Carbon Reduction Call-Off Schedule 27 - Procuring Steel Replaced the files: Call-Off Schedule 1 - Intellectual Property Rights Call-Off Schedule 2 - Staff Transfer Call-Off Schedule 3 - Continuous Improvement Call-Off Schedule 4 - Call-Off Tender Call-Off Schedule 5 - Pricing Details Call-Off Schedule 6 - ICT Services Call-Off Schedule 7 - Key Supplier Staff Call-Off Schedule 8 - Business Continuity and Disaster Recovery Call-Off Schedule 9A - Security Short Form Call-Off Schedule 10 - Exit Management Call-Off Schedule 11 - Installation Works Call-Off Schedule 12 - Clustering Call-Off Schedule 13 - Implementation Plan and Testing Call-Off Schedule 14 - Performance Levels Call-Off Schedule 15 - Call-Off Contract Management Call-Off Schedule 16 - Benchmarking Call-Off Schedule 17 - MOD Terms Call-Off Schedule 18 - Background Checks Call-Off Schedule 19 - Scottish Law Call-Off Schedule 20 - Specification Call-Off Schedule 21 - Northern Ireland Law Call-Off Schedule 22 - Lease Terms

  2. Attachments have been uploaded in accessible versions

  3. New versions uploaded

  4. First published.

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