Guidance

The Public Sector Contract - Call-Off Schedules

Call-Off Schedules for the Public Sector Contract

Documents

Call-Off Schedule 1 - Transparency Reports

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Call-Off Schedule 2 - Staff Transfer

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Call-Off Schedule 3 - Continuous Improvement

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Call-Off Schedule 4 - Call-Off Tender

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Call-Off Schedule 5 - Pricing Details

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Call-Off Schedule 6 - ICT Services

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Call-Off Schedule 7 - Key Supplier Staff

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Call-Off Schedule 8 - Business Continuity and Disaster Recovery

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Call-Off Schedule 9 - Security

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Call-Off Schedule 10 - Exit Management

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Call-Off Schedule 11 - Installation Works

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Call-Off Schedule 12 - Clustering

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Call-Off Schedule 13 - Implementation Plan and Testing

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Call-Off Schedule 14 - Service Levels

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Call-Off Schedule 15 - Call-Off Contract Management

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Call-Off Schedule 16 - Benchmarking

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Call-Off Schedule 17 - MOD Terms

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Call-Off Schedule 18 - Background Checks

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Call-Off Schedule 19 - Scottish Law

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Call-Off Schedule 20 - Specification

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Call-Off Schedule 21 - Northern Ireland Law

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Call-Off Schedule 22 - Lease Terms

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Details

Call-off schedules are used when suppliers sell their goods or services to buyers.

Buyers can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.

Useful terms

Transparency reports Contractual information the buyer needs from the supplier so that it can meet its public accountability and transparency requirements.
Staff transfer How CCS, the buyer or the supplier protect employees’ rights when the organisation or service they work for transfers to a new employer.
Continuous improvement The requirement that the supplier always improves how it delivers the call-off contract.
Call-off tender How the supplier will meet the requirements of a call-off contract.
Call-off pricing details Pricing information that isn’t in the call-off order form. Placeholder for additional pricing information.
ICT services Additional terms for the delivery of ICT services.
Key supplier staff Restrictions on a supplier changing staff that are crucial to the contract.
Business continuity and disaster recovery What the supplier must do to make sure the contract can still be delivered even if there is an unexpected event.
Security What the supplier must do to ensure that buyer data and deliverables are secure.
Exit management What the supplier needs to do at the end of a call-off contract to help the buyer continue to deliver public services.
Installation works What the supplier needs to do when installing items for the buyer.
Clustering Enables multiple buyers to join together to buy more efficiently.
Mobilisation plan and testing The agreed plan for when the deliverables will be provided and tested to ensure they meet the requirements.
Service levels The standards of service required by the buyer and what happens when these aren’t met.
Contract management How the supplier and the buyer should work together on the call-off contract.
Service levels The standards of service required by the buyer and what happens when these aren’t met.
Benchmarking A process for comparing the value of the supplier against other providers.
MoD terms Any additional terms required by MoD buyers.
Call-off specification Further details about what has been ordered under a call-off contract.
Published 1 May 2018
Last updated 6 March 2019 + show all updates
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