The 'one-stop-shop' approach to development consents
This guide provides advice to local authorities on how to provide a more co-ordinated and customer oriented approach to obtaining the consents…
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This guide provides advice to local authorities on how to provide a more co-ordinated and customer oriented approach to obtaining the consents required for a development project (such as planning permission, listed building or conservation area consent, and approval under building regulations). It identifies the main elements of a one stop shop approach and draws upon local authority practice in suggesting different ways an authority might approach the issue.