Guidance

The 'one-stop-shop' approach to development consents

This publication was withdrawn on 7 March 2014

Archived and replaced by the new planning practice guidance launched 6 March 2014 on an external website.

This guide provides advice to local authorities on how to provide a more co-ordinated and customer oriented approach to obtaining the consents…

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This guide provides advice to local authorities on how to provide a more co-ordinated and customer oriented approach to obtaining the consents required for a development project (such as planning permission, listed building or conservation area consent, and approval under building regulations). It identifies the main elements of a one stop shop approach and draws upon local authority practice in suggesting different ways an authority might approach the issue.