Corporate report
The Ombudsman's Annual Report and Accounts 2019 to 2020
Details of our performance over the past 12 months.
Documents
Details
Our 2019 to 2020 Annual Report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we receive.
We lay our annual reports before Parliament each year.
Published 20 July 2020