Guidance

The Government Property Agency’s service offer

Read our service offer brochure to discover the Government Property Agency’s full range of property portfolio management services.

Documents

Service Offer brochure

Details

The Government Property Agency Service Offer brochure illustrates the services we offer and how we work with departments – with a client-focussed ethos of partnership, customer service and working in collaboration.

The guide outlines how our property portfolio management services help government departments and their arm’s-length bodies create great places to work for civil servants, which in turn enables them to deliver excellent public services.

The relationship will always start with a conversation with our client solutions team to develop our understanding of your strategic needs; and mutually agree how we can support you to meet your business objectives, and make your workplaces fully effective.

We offer six core services:

  • Landlord services: these are the services we provide to you in our role as the landlord of the buildings you occupy.

  • Workplace services: we can provide you workplace services including hard and soft facilities management (FM), operational security and live ICT services.

  • Portfolio services: if you have transferred some or all of your property assets to us, and agreed a managed service agreement, we will manage the buildings you occupy as a single portfolio.

  • Additional property and project services: we can provide further value-adding property and project services.

  • Consultancy services: a range of additional consultancy services including consultancy and advice on sustainability, inclusive design and physical security.

  • Transformational services: GPA is at the forefront of the Civil Service transformation agenda to ‘Create Great Places to Work’.

To discuss your requirements, please contact our Client Solutions Director Alan Whitelaw (alan.whitelaw@gpa.gov.uk)

Published 23 November 2020