FOI release

Tenancy deposit scheme

Request for information in relation to tenancy deposit protection schemes.

Document

Tenancy deposit scheme: FOI response

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@communities.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Date of disclosure

28 January 2014

Request

For information in relation to the tenancy deposit protection schemes operated by the Deposit Protection Service (custodial and insured), MyDeposits and the Tenancy Deposit Scheme as at 31 March and 30 September 2013.

Disclosure

The Department for Communities and Local Government has released information about the total number of deposits protected, disputes, performance information for initial response to helpline calls, time taken to resolve disputes, and time taken to return deposits after confirmation of release.

The relevant document appears above.

Published 21 March 2014