If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
Research report exploring why some eligible households do not claim tax credits. The research uses results from 2 omnibus surveys and the 2009 panel study of tax credits and Child Benefit customers.