Research and analysis

Tax credits renewals: 2009 panel study results

Research on customer experience of tax credits renewals using results of the 2009 panel study of tax credits and Child Benefit customers.

Document

Tax credits renewals

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Detail

This research report focuses on people’s experiences with the renewals process of tax credits. It is based on analysis of survey data collected as part of the 2009 panel study of tax credits and Child Benefit customers.