Research and analysis

Tax credits renewals: 2009 panel study results

Research on customer experience of tax credits renewals using results of the 2009 panel study of tax credits and Child Benefit customers.

From:
HM Revenue & Customs
Published
26 August 2011

Documents

Tax credits renewals

Ref: HMRC Research Report 148

PDF, 621 KB, 73 pages

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Details

This research report focuses on people’s experiences with the renewals process of tax credits. It is based on analysis of survey data collected as part of the 2009 panel study of tax credits and Child Benefit customers.

Published 26 August 2011