Research and analysis

Tax credits: High Risk Renewals customer experience

Research on how tax credits customers are affected by HM Revenue and Customs' High Risk Renewals intervention.

Documents

High Risk Renewals

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Annex 2: Research Materials

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Details

Research report about HM Revenue and Customs’ High Risk Renewals (HRR) intervention for tax credits. The report looks at tax credits customers’ experiences of and responses to the HRR intervention process.

Published 12 June 2013