Guidance

Annex A: Overpayments letter (TC1131) summary guidance

Published 18 April 2016

To:
Mrs Jane Bloggs
2 Any Street
Anytown
Anywhere
AA1 1BB

From:
Tax Credit Office
Preston
PR1 4AT

Date 1 July 2016
National Insurance number: XX XXXXXX X

MRS JANE BLOGGS

Your tax credits overpayments

We stopped your tax credits when you claimed Universal Credit. We’ve checked for any tax credits overpayments or charges which you need to pay back and these are shown in the table below.

Staff guidance
HMRC has already told customers about these overpayments or charges so it is likely that they are out of time to dispute them.

The amount you personally owe for the periods shown in the table is £265.87.

If you claimed tax credits as a couple, the amount shown is your share at the date of this letter. If you have a partner or a previous partner we will contact them separately about their share of the overpayments or charges.

Staff guidance
For customers who have claimed tax credits as a couple, the debt is split equally between them. HMRC cannot provide a customer with information about their partner or previous partner’s overpayments or charges.

We’ve stopped any payment plan previously agreed with you and cancelled any Direct Debits. You’ll need to cancel other payment methods such as Standing Orders.

Staff guidance
Customers must stop any standing orders they have with their bank or building society as soon as possible. HMRC cannot do this.

For more information about tax credits overpayments, go to www.gov.uk/tax-credits-overpayments

Staff guidance
Customers should read the letter carefully. Further guidance is available on gov.uk.

What happens next?

You don’t need to do anything else.

We’ll send details of the amount you owe to the Department for Work and Pensions (DWP) so they can recover it from your Universal Credit payments, unless they tell you otherwise.

Staff guidance
If a customer is no longer receiving Universal Credit, they will still need to pay any overpayments and charges back. DWP will contact them to arrange.

If you want to pay back all or part of what you owe now, go to www.gov.uk/benefit-overpayments/how-to-make-a-repayment

Staff guidance
You can find out how to pay back the overpayment or charge or discuss a payment plan here.

Your tax credits overpayments and charges

Award period ended Amount you owe
05/04/2013 £ 43.50
05/05/2014 £202.37

Penalties, interest and other charges £20.00
Amount you owe for these periods £265.87

Staff guidance
The table shows the amount of each overpayment or charge the customer owes as an individual from any previous tax credits awards.

This is the total of the overpayments and charges detailed in this letter which will be transferred to DWP. Customers may get more than one of these letters.

Section 29(4) of the Tax Credits Act 2002 (as modified by Regulation 12(4) (b) Universal Credit (Transitional Provisions) Regulations 2014)