Research and analysis

Tax credits customers: telephone survey 2012

Research on reducing error and fraud and the transition to Universal Credit.

From:
HM Revenue & Customs
Published
29 May 2013

Documents

Panel study of tax credits customers: telephone survey 2012

Ref: HMRC Research Report 251

PDF, 431 KB, 68 pages

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Details

This research report covers findings from the latest wave of the Panel study, focusing on 2 areas of strategic priority for HM Revenue and Customs to:

  • reduce error and fraud
  • the transition to Universal Credit.
Published 29 May 2013