Research and analysis

Tax credit customers renewal behaviour: appendices

Research into tax credits customers' behaviour around renewals and their attitude towards an automatic renewals system.

From:
HM Revenue & Customs
Published
14 November 2012

Documents

Tax credit customers renewal behaviour: appendices

Ref: HMRC Research Report 186: Appendices

PDF, 1.25 MB, 140 pages

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Details

This research report study aims to understand tax credits customers’ behaviour around tax credits renewals. It also explores how a shift towards auto-renewals might affect how customers manage their claim.

Published 14 November 2012