If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This report summarises the results from the 2014/15 Statutory Valuations Team (SVT) customer satisfaction survey, undertaken on behalf of the Valuation Office Agency (VOA).