Corporate report

Stakeholder Confidence Research 2014/2015

An executive summary of the quantitative findings from the Insolvency Service’s annual Stakeholder Confidence survey.



This research was conducted to:

  • measure stakeholders’ confidence in the Insolvency Service and the effectiveness of sanctions the Insolvency Service has available to them;
  • canvas stakeholders’ views on the prioritisation of cases;
  • test the prioritisation of cases;
  • measure awareness of routes of complaint.

The research found that confidence with the Insolvency Service’s investigation and enforcement regime has increased again since 2013/14, a continuation of a trend from 2010.