FOI release

Staffing at South West Regional Control Centre (SWRCC)

Response to a request for information made under the Freedom of Information Act about staffing levels at SWRCC.


FOI Response 716440

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


A request for information was made about the average number of sick absences; total cost of overtime; number of times understaffed on shifts; and staff retention. In response, the Highways Agency was unable to provide the number of sick absences but disclosed that the SWRCC had an average of 12.6 sickness absences per person during 2014. Also disclosed was a breakdown of overtime costs and staff turnover. ..

Published 16 March 2015