Tenerife, La Palma, La Gomera and El Hierro: domestic violence support organisations
Published 24 May 2021
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This publication is available at https://www.gov.uk/government/publications/spain-guidance-for-uk-nationals-affected-by-domestic-violence/tenerife-la-palma-la-gomera-and-el-hierro-domestic-violence-support-organisations
Tenerife, La Palma, La Gomera and El Hierro: domestic violence support organisations
National contact numbers
Emergency Telephone Number: 112
Helpline: 016
Immediate 24-hour information, advice and assistance
Phone: 016 / Text: 900 116 016
Email: 016-online@igualdad.gob.es
Servicio de Atención a Mujeres Víctimas de Violencia de Género (SAMVV)
Support service for women victims of gender-based violence staffed by a team of professionals specialising in gender-based violence.
The support service acts in coordination with other emergency services in order to provide an effective response.
If the victim requires immediate support, this service can activate the Assaulted Women’s Emergency Service (DEMA)
There is also support available specifically for disabled women who are either deaf or have any visual impairment or sight problem:
- textphone service: +34 900 116 016
- TELESOR service via an internet connection
- video interpretation service SVisual
Tenerife
| Organisation | Phone number | Address | Services offered | Language | Referral method | |
|---|---|---|---|---|---|---|
| Unidad de Violencia sobre la Mujer (Violence against Women Unit) | +34 922 99 91 56 | Santa Cruz de Tenerife | ||||
| [SIAM (Servicio Insular de Atención a la Mujer)] | +34 922 75 36 19 and WhatsApp: +34 646 329 079 | Costa Adeje, South Tenerife | siam.adeje@iass.es | social services assistance including emergency help, psychological, legal and social support and women’s refuges | ||
| SHE EUROPE | Roz Jeffery on +34 690 964 145 | Local English charity available 24/7 that supports women in different situations (domestic abuse, sexual assault, etc) | Translation services | Can assist you regardless of your location | ||
| Noah’s Ark | Beverley Corbett on +34 634 14 20 41 | Tenerife South | Local English charity. Can help with hot meals and food supplies if necessary. They have a trained counsellor who will be happy to speak to you either over the phone or in person |
La Palma
| Organisation | Phone number | Address | Services offered | Language | Referral method | |
|---|---|---|---|---|---|---|
| Unidad Contra la Violencia sobre la Mujer (Violence against Women Unit) | +34 922 99 93 84 | Santa Cruz de La Palma | ||||
| Oficina Insular de Atención a Las Mujeres Víctimas de Violencia de Género (Attention office for victims of Gender-based violence Women) | +34 922 42 31 00. Ext. 4492 (Santa Cruz de La Palma office) Ext. 6916 or 6921 (Los Llanos office) | Santa Cruz de La Palma | mujer.intervencion@cablapalma.es |
La Gomera
| Organisation | Phone number | Address | Services offered | Language | Referral method | |
|---|---|---|---|---|---|---|
| Unidad Contra la Violencia sobre la Mujer (Violence against Women Unit) | +34 922 99 93 64 | San Sebastian de la Gomera | ||||
| SIAM office (Servicio Insular de Atención a la Mujer) | +34 922 87 20 64 and WhatsApp: +34 648 42 96 92 | San Sebastian de la Gomera | camujer@lagomera.es |
El Hierro
| Organisation | Phone number | Address | Services offered | Language | Referral method | ||
|---|---|---|---|---|---|---|---|
| Unidad Contra la Violencia sobre la Mujer | (Violence against Women Unit) | +34 922 99 93 51 | Valverde | ||||
| Oficina Insular de Información y Atención para La Mujer (Women Information and Attention Service) | +34 610 839 490 | Valverde | demaelhierro@hotmail.com |
Further information on the services available for victims of gender-based violence in the Canary Islands