Guidance

South Africa: List of medical facilities and doctors

Updated 19 December 2023

1. Disclaimer

The Foreign, Commonwealth and Development Office (FCDO) provides lists of service providers for information only, to assist British nationals who may need support overseas. This list is not exhaustive, and is subject to change at any time. None of the service providers are endorsed or recommended by the FCDO. You should research whether a service provider will be suitable. The FCDO does not accept any liability arising to any person for any loss or damage suffered through using these service providers or this information. 

Complaints about any medical practitioner should be directed to the Health Professions Council of South Africa.  You can check if a health practitioner is registered in South Africa.

2. List of medical facilities

Name of medical facility	Email	Telephone	Address	English-speaking staff	Main specialisation	Public/Private facility
Life Healthcare Hospitals and Doctors	general.information@lifehealthcare.co.za	Enquiries: +27 (11) 219 9000	Countrywide	Yes	Hospitals, General Practitioners, Specialists - refer to website for facility specialisations	Private
Mediclinic Hospitals and Doctors	engage@mediclinic.co.za	Emergency (from South African phone number): 084 124; Enquiries: International: +27 21 809 3972; Local: 0860 24 00 24	Countrywide	Yes	Hospitals, General Practitioners, Specialists - refer website for facility specialisations	Private
Melomed Private Hospitals	Online enquiry form	Emergency (from South African phone number): 0800 786 000; Enquiries	Western Cape and Richards Bay, KwaZulu-Natal	Yes	Hospitals, General Practitioners, Specialists - refer website for facility specialisations	Private
Netcare Hospitals and Doctors	customer.service@netcare.co.za	Emergency (from South African phone number): 082 911; Enquiries: +27 (0)860 638 2273	Countrywide	Yes	Hospitals, General Practitioners, Specialists - refer website for facility specialisations	Private
Zuid Afrikaans Hospital	Online enquiry form	Emergency: +27(0)12 343 3736; Enquiries: +27(0)12 343 0300	255 Bourke Street, Muckleneuk, Pretoria, Gauteng	Yes	Hospitals, General Practitioners, Specialists - refer to website for facility specialisations	Private NGO
South African Government Health Facilities				Yes	Hospitals, General Practitioners, Specialists - refer website for facility specialisations	Public
Netcare Medicross	customer.service@netcare.co.za	Emergency (from South African phone number): 082 911; Enquiries: +27 (0)860 638 2273	Countrywide	Yes	Medical and Dental Services, Sub Acute and Rehabilitation hospitals, Day hospital and Complementary Services	Private
Intercare			Countrywide	Yes	Medical and Dental Services, Sub Acute and Rehabilitation hospitals, Day hospital and Complementary Services	Private

3. Feedback

If you decide to use any of the service providers on this list, we would like to hear from you. While there is no obligation on your part to provide feedback on the services you receive, any feedback you can give us is helpful. You can send feedback by email to Feedback.Consular.Services@fcdo.gov.uk, including the country and name of the list in your email. Or contact us below:

British High Commission, Pretoria
255 Hill Street
Arcadia
Pretoria
Gauteng
0002
South Africa

Consular assistance is available 24/7 by phone.

Telephone: +27 (0)12 421 7500 /  +44 (0)20 7008 5000

Use our contact form for consular enquiries