Research and analysis

Small employer recruitment practices

This qualitative research looks at how small and medium-sized employers select candidates for employment.


Small employer recruitment practices


This qualitative research explores how small and medium-sized employers recruit and hire unskilled and semi-skilled workers.

We commissioned the research to:

  • help inform the support Jobcentre Plus provides to customers who are seeking work
  • further develop the way we work with employers

The findings are helping to improve the service we offer small and medium-sized employers. This includes raising awareness of:

  • different recruitment processes
  • the additional support Jobcentre Plus can offer businesses in recruiting unemployed people

The findings also suggest simple improvements we can make in helping to prepare unemployed people for work. We are currently exploring these.

Authors: Caitlin Connors and Andrew Thomas (TNS BMRB)

Published 17 July 2014