Corporate report
Single Customer Account Accounting Officer Assessment
This sets out the key points from the HMRC Accounting Officer's assessment of a major government programme.
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The Single Customer Account (SCA) programme was formed following the Spring Budget in 2021 and will transform HMRC’s digital services for customers by building a new digital account experience and ‘digital first’ end-to-end services and optimising existing services.
The programme will join the existing personal tax account (PTA)/business tax account (BTA) with new functionality to create a single, personalised, intuitive, and relevant digital experience for our customers.
The Accounting Officer’s assessment concluded that the programme is value for money and deliverable.
Published 7 August 2023