If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
The Driving Standards Agency response to a Freedom of Information (FOI) request for the number of payments made as a gesture of goodwill when a driving test was cancelled at short notice.