- Department of Energy & Climate Change and The Rt Hon Edward Davey
- Part of:
- UK energy security, Energy industry and infrastructure licensing and regulation, and Emergency planning
- 6 March 2014
This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
A review of Electricity Distribution Industry performance during the Christmas period 2013
Ref: 14D/064 PDF, 1.26MB, 40 pages
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Severe weather over the Christmas period 2013 caused widespread disruption to the power supply affecting almost 1 million customers. Subsequently DECC launched a review of the response of the Distribution Network operators, who are responsible for maintain the infrastructure of the electricity distribution network. Despite the strong response of the Network Operators, DECC’s Review highlights areas for improvement to ensure that in future customers experience as little inconvenience as possible. The Review has established 24 actions for industry and 2 actions for DECC to take forward. These actions cover: Communications with customers, Resource management, Engagement with the media, Welfare provision and Goodwill payments.
More information on how the Department of Energy and Climate Change has planned for emergencies potentially affecting oil, gas and electricity production and supply is available from the “Preparing for and responding to energy emergencies” page of GOV.UK.
Published: 6 March 2014