Guidance

Service Police Complaints (JSP 849)

JSP 849 provides the direction and guidance for those wanting to make a complaint, and for those involved in the handling of complaints and other matters.

• From: Ministry of Defence
• Published: 19 June 2023
• Last updated: 8 January 2026 — See all updates

Documents

JSP 849 Service Police Complaints Policy

PDF, 261 KB, 20 pages

Details

This JSP Policy document provides direction for those wanting to make a complaint, and for those involved in the handling of complaints and other matters. The Service Police Complaints Commissioner (SPCC) has issued Statutory Guidance on the Service Police complaints system under regulation 85 of the Service Police (Complaints etc) Regulations. The SPCC’s Guidance provides greater detail on how to make a complaint and on the legal framework governing the handling of complaints, conduct matters and incidents involving death or serious injury in Service Policing.

Published 19 June 2023

Last updated 8 January 2026 + show all updates

1. 8 January 2026

   Updated: 'JSP 849 Service Police Complaints Policy'. Deleted: 'JSP 849: Service Police Complaints - Part 2 Procedure', 'Annex L: Service Police complaint form' and 'Annex M: application for review form'.

2. 23 September 2024

   Updated: Service Police Complaints (JSP 849).

3. 19 June 2023

   First published.