Guidance

Send documents for a customs check — service availability and issues

Updated 21 June 2023

Service availability

Full service available.

Sign in to send documents for a customs check

Planned downtime

Sunday 9 July 2023 3pm to 7pm

Due to scheduled maintenance you will be unable to access our online service from 3pm to 7pm on Sunday 9 July 2023.

If you have declarations that need a customs check during this time, you can email them to nch@hmrc.gov.uk.

We apologise for any inconvenience this may cause.

Service issues

None.

Other services

Check availability and issues for other services.