Corporate report

Rural Payments Agency five year plan

This Five Year Plan is the result of the work done to analyse the Rural Payments Agency's (RPA) problems and to plan how we deliver a better service to our customers.

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This Five Year Plan is the result of the work done to analyse the Rural Payments Agency’s (RPA) problems and to plan how we deliver a better service to our customers, pay them the right amount of money on time, make the agency more effective and efficient, and better support the rural economy.

Published 7 May 2014