Road hauliers qualitative research (2020)
Research on how businesses involved in the transportation of goods, planned to move goods after end of the transition period and potential use of technology.
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This report was commissioned under the Conservative administration (2010 to 2024), and conducted in 2020.
Qualitative research into how businesses involved in the transportation of goods, planned to move goods after the end of the transition period and their potential use of technology to support this.
HM Revenue and Customs (HMRC) Research Report 812.
Research conducted by IFF Research between October and December 2020. Prepared by IFF Research (Alex Pearson, Nicholas Mitchell and Rob Warren) for HMRC.
Disclaimer: The views in this report are the authors’ own and do not necessarily reflect those of HM Revenue and Customs.
HM Revenue and Customs (HMRC) commissioned IFF Research to undertake research on road hauliers: the movement of goods and the use of technology. On 1 January 2021, the transition period with the European Union (EU) ended, and the United Kingdom (UK) began to operate a full, external border as a sovereign nation. From this date controls on the movement of goods between Great Britain (GB) and the EU were introduced in stages, and the Northern Ireland Protocol (NIP) took effect.
It is in this context that HMRC commissioned IFF Research to explore how businesses involved in the transportation of goods, including road hauliers, freight forwarders and logistics companies, planned to move goods after the end of the transition period and their potential use of technology to support this. The specific objectives of the research were to:
- understand how road hauliers, freight forwarders and logistics companies operate
- understand how road hauliers, freight forwarders and logistics companies use customs declarations and paperwork
- explore what technologies road hauliers, freight forwarders and logistics companies use
- understand road hauliers’, freight forwarders’ and logistics companies’ capacities and preparations for EU Exit