Guidance

Resolving complaints

Guidance from the Office of the Immigration Services Commissioner (OISC) on how to handle complaints.

This publication was withdrawn on

On 1 April 2016 the Office of the Immigration Services Commissioner (the OISC) implemented a new code of standards. The OISC also published new practice and guidance notes for immigration advisers.

Documents

Guidance note on the resolution of complaints

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Details

This guidance was withdrawn on 1 April 2016.

Published 8 July 2014
Last updated 1 April 2016 + show all updates
  1. Guidance withdrawn.
  2. First published.