Reporting an error by a CSP to the IOCCO
Form to be completed by a Communications Service Provider when reporting an error to the Interception of Communications Commissioner.
MS Word Document, 53.5KB
This file may not be suitable for users of assistive technology. Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email email@example.com. Please tell us what format you need. It will help us if you say what assistive technology you use.
This form is to be completed by a Communications Service Provider (CSP) when reporting an error to the Interception of Communications Commissioner’s Office (IOCCO).
To edit this form you will need to left click Tools on the menu bar, left click on unprotect document, enter spoc as the password then click ok. You will need to repeat this process to re-protect the document for the drop down fields to work.
When completing the form you should note the Revised Draft Code of Practice for Public Consultation in relation to the types and possible causes of errors.
Include details of any excess data disclosed.
Section 7: All errors should be reported individually.
Section 9: Where a CSP discloses communications data in error it must report each error to the Commissioner. It is appropriate for a person holding a suitably senior position within a CSP to do so and to provide an indication of what steps have been, or will be, taken to ensure that a similar error does not reoccur. Errors by service providers could include responding to a notice by disclosing incorrect or excessive data or by disclosing the required data or excessive data to the wrong public authority.