Correspondence

Regarding improving customer communications during disruptions to rail services

From the Secretary of State for Transport to the Chief Executive of the Rail Delivery Group and train operating companies.

Documents

Letter from the Secretary of State for Transport to the Chief Executive of the Rail Delivery Group

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Details

Letter from Chris Grayling, Secretary of State for Transport to Paul Plummer, Chief Executive of the Rail Delivery Group on the importance of good passenger communications during times of disruption on the railway.

Published 6 March 2018