FOI release

Recruitment of control centre operators

Response to a request for information made under the Freedom of Information Act about the Highways Agency's recruitment of control centre operators.


FOI Response 712345

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


A request for information was made about previous experience of control centre operators at recruitment stage. In response, the Highways Agency was unable to provide any information and stated that previous control centre experience was not a requirement.

Published 17 October 2014