If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
A request for information was made about previous experience of control centre operators at recruitment stage. In response, the Highways Agency was unable to provide any information and stated that previous control centre experience was not a requirement.