Research and analysis

Real Time Information: website usability testing

Research to test Real Time Information online help and guidance for employers.

From:
HM Revenue & Customs
Published
20 November 2012

Documents

Real Time Information: website usability testing

Ref: HMRC Research Report 216

PDF, 117 KB, 7 pages

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Details

Research report on testing carried out for PAYE Real Time Information (RTI) online help and guidance. The online guidance for employers was tested before it was published on the HM Revenue and Customs website. The research looks at how employers found the website navigation, design and content for RTI.

Published 20 November 2012