Research and analysis

Reaching out to families: an impact evaluation of Families Going Forward training course for outreach practitioners

This explores impacts from practitioners' participation in Families Going Forward for different populations and offers useful information.


The former Children’s Workforce Development Council (CWDC), working with partners, developed a bespoke training course to meet the development needs of outreach practitioners, based in or linked to Sure Start children’s centres.

The training course, called Families Going Forward, was designed to enhance and develop the skills and capacity of outreach practitioners in delivering an effective and comprehensive outreach service to all families and communities, including disadvantaged families.

This final report sets out the results of the mixed method intermediate impact evaluation. The final report was able to meaningfully explore impacts from practitioners’ participation in Families Going Forward for different populations and so also offers some potentially useful information for programme design and development.

It looked at how practitioners’ behaviour and practice changed generally as a result of the training. And also how practitioners’ behaviours and practice changed in relation to outreach principles and standards, with regards to the content of Unit 300 of the Level 3 Work with Parents qualification and based on the knowledge and understanding gained.

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