If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org .
Please tell us what format you need. It will help us if you say what assistive technology you use.
This report is aimed at chairs and chief executives of both commissioner and provider organisations in the NHS, and its objective is to provide them with a clear roadmap on how to respond to the fiscal challenges the NHS currently faces by driving through efficiencies in their back office functions.
The report is also aimed at senior managers within those organisations to provide them with clear advice and practical guidance on how to generate those efficiencies within their back office and also move towards shared services.