Policy paper

QIPP national workstream: Back office efficiency and management optimisation

Next steps for a healthy start: Impact assessment

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


Download Back office efficiency and management optimisation

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This report is aimed at chairs and chief executives of both commissioner and provider organisations in the NHS, and its objective is to provide them with a clear roadmap on how to respond to the fiscal challenges the NHS currently faces by driving through efficiencies in their back office functions.

The report is also aimed at senior managers within those organisations to provide them with clear advice and practical guidance on how to generate those efficiencies within their back office and also move towards shared services.

Published 18 November 2010