By Katharine Nice and Jacqueline Davidson
Providers in Provider Led Pathways areas are required to offer a Condition Management Programme (CMP) to their customers, similar to the CMP service delivered by the NHS in Jobcentre Plus led Pathways areas. Although there is a degree of freedom in how these programmes are designed and delivered by these providers, there is an expectation that Health Professionals deliver the programme and tailor it to meet individual customer needs, while ensuring it adheres to Department of Health Clinical Governance standards.
This research was designed to provide an understanding of how CMP is operating on the ground in Provider-led Pathways districts. The research was carried out by the Social Policy Research Unit in 2009. The study used individual and group interviews with Pathways and CMP staff and in-depth interviews with CMP clients.
On the whole, the findings from this study were similar to those from studies of CMP in Jobcentre Plus-led Pathways areas (DWP research reports, 346, 582). The findings show that CMP can help to improve people’s well-being and readiness for work and appears to be an important part of Pathways to Work programme.