Protecting DWP customer data - example letter of assurance

Protecting DWP customer data - an example letter of assurance for DWP contractors.

This publication was withdrawn on

You can now find information for DWP contractors about protecting customer data in the DWP security policy guide for contractors.


Protecting DWP customer data - example letter of assurance

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


DWP takes data security seriously and is required to give assurance that personal data is being appropriately protected throughout its supply chain.

Suppliers to the Department must protect personal information in the contracts they deliver.

The letter of assurance is an example that has previously been used by DWP contract managers.

Published 18 October 2013