Research and analysis

Property Services (DVS) customer survey: 2015/16 findings

This report summarises the annual results from the 2015/2016 Property Services (DVS) Customer survey.

Documents

Property Services (DVS) survey report: 2015/16 findings

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Details

Property Services (often known as DVS) is the specialist property arm of the Valuation Office Agency (VOA) and provides professional property advice to clients from across the public sector.

This report summarises the annual results from the 2015/2016 Property Services (DVS) customer survey, undertaken on behalf of the VOA. The report makes comparison with the 2013/14 and 2014/15 results. Differences between the current survey and previous years are only reported where they are statistically significant.

This report has been written by TNS BMRB Research, based on research carried out in September 2015 to May 2016. The views and findings expressed in the report are the authors’ own and do not necessarily reflect those of the VOA.

Published 17 November 2016