Planning the coordination of spontaneous volunteers

Guidance for emergency responders to assist in the planning, coordination and management of spontaneous offers of support from the public during an emergency.


Planning the coordination of spontaneous volunteers in emergencies

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Spontaneous volunteers are individuals who are unaffiliated with existing official response organisations, yet, without extensive pre-planning, are motivated to provide unpaid support to the response and/or recovery to emergencies.

Published 30 August 2019