Performance of the Carer's Allowance Unit: 2017 to 2018
Published 28 August 2018
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The Carers Allowance Unit (CAU) no longer record financial accuracy. They still record complaints, compliments and numbers of customers entitled to Carers Allowance.
On the 31 March 2018 there were 1,236,075 customers entitled to Carer’s Allowance.
| complaints received | complaints cleared | compliments |
|---|---|---|
| 198 | 197 | 128 |